Contact Us
Out-of-State Residents
If you live outside of Maryland and would like to make an appointment with a Hopkins medical expert, please call:
410-735-HUSA (4872)
Mailing Address
Johns Hopkins USA
5801 Smith Avenue
McAuley Hall, Suite 305
Baltimore, MD 21209
Fax: 410-735-6680
Email: jhusa@jhmi.edu
Contact Us
Florida Residents
If you live in South Florida and would like to make an appointment with a Hopkins medical expert, please call:
561-659-1155
877-659-1155 (toll free)
Mailing Address
M.L. Farrell, Director
Johns Hopkins USA, South Florida
139 North County Road
Suite 18A
Palm Beach, FL
Fax: 561-659-1181
Email: mlfarrell@jhmi.edu
About Our Medical Directors
Charles W. Cummings, M.D.
Executive Medical Director
Though he stepped down as director of otolaryngology–head and neck surgery at The Johns Hopkins Hospital after more than a decade, Dr. Cummings remains a Distinguished Service Professor at Johns Hopkins and still cares for patients.
He has written more than 125 scientific papers and is senior editor of Otolaryngology-Head and Neck Surgery, in its fourth edition. He has co-authored surgical atlases on laryngeal surgery and surgical access and reconstruction.
Dr. Cummings has also served as director of the American Board of Otolaryngology, plus chairman of the Residency Review Committee and of the Advisory Council for Otolaryngology to the American College of Surgeons. He was chief of staff of The Johns Hopkins Hospital from 1997 to 1999 and serves on the board of directors of Johns Hopkins Medicine.
George H. Sack, Jr., M.D.
Medical Director
Dr. Sack is Medical Director for Johns Hopkins USA. His clinical activities involve periodic health assessments and the evaluation of complex diagnostic questions. He also has medical oversight responsibility for the Johns Hopkins affiliated Outpatient Clinic at Tokyo Midtown Medicine in Japan.
Dr. Sack is an Associate Professor of Medicine and Biological Chemistry in the Johns Hopkins School of Medicine. He graduated from the Johns Hopkins Medical School with an M.D. and later received a Ph.D. in Molecular Biology. He completed his Internal Medicine Residency on the Osler Medical Service of the Johns Hopkins Hospital where he also was a postdoctoral fellow in Medical Genetics. He is a founding fellow of the American College of Medical Genetics and is Board Certified in Clinical Genetics. He is a member of numerous professional societies including the American Association for the Advancement of science and the International Society of Amyloidosis. His research interests include studies of human amyloid genes, clinical amyloidosis and the application of molecular techniques to the study of human pathophysiology. He is the author of over 100 publications and two textbooks, the most recent – USMLE Genetics – was published in 2008.
Executive Health
Johns Hopkins Executive Health
Before You Arrive
Prior to your visit, you’ll be asked to complete a medical history assessment questionnaire. Our professional coordinators will then provide you with appointment confirmation and a complete schedule for your visit.
Personal Service
On the day of your arrival, your personal representative will greet and escort you to the Executive Health suite. He or she will also accompany you to appointments and assist you throughout the day. Amenities include:
- Continental lunch and breakfast
- Executive Lounge (telephone, Internet, beverage services)
- Interpreter services, if required
- On-site parking
Medical Consultations
You’ll meet first with your personal Executive and Preventive Health physician for a medical history and physical examination. Then, your personalized testing may include:
- Laboratory screening tests
- Comprehensive eye examination at the Johns Hopkins Wilmer Eye Institute
- Audiogram
- Electrocardiogram (resting)
- Prostate exam and prostate specific antigen (PSA) testing for men
- Gynecological examination and PAP smear for women
- Breast imaging
- Chest radiography
- Pulmonary function testing
- Hemoccult testing
- Nutritional assessment
- Vaccination review
Additional elective testing or consultations may include:
- Abdominal ultrasound
- Colon cancer screening
- Computerized tomography scanning (if medically indicated)
- Body fat analysis
- Bone density assessment
- Exercise counseling
- Exercise stress electrocardiogram testing
- Gynecology consult
- Travel medicine consult
Plan for the Future
At the end of the day, you’ll meet once again with your physician to review your test results and develop a health care plan for the future. We’ll also send you a comprehensive summary of your evaluation, including your health status and recommendations.
The Johns Hopkins Hospital and Outpatient Center
Main Entrance:
600 N. Wolfe St.
Baltimore, MD 21287
410-955-5000
Parking for Main Hospital and Outpatient Center
601 North Caroline Street
Baltimore, Maryland 21287
- From Washington D.C., Virginia and BWI
- From Philadephia, New York and northeastern Baltimore suburbs
- From York, Central PA and northern Baltimore suburbs
- From Annapolis and Maryland’s Eastern Shore
- From Frederick and Western Maryland
*NOTE*
The McElderry garage, designated for patients and visitors during campus construction, provides direct covered access into the Hospital complex.
Please be sure to review the options available to ease your parking/Hospital access needs.
From Washington, D.C., and Virginia and the I-95 access at Baltimore-Washington International Airport:
- Take I-95 North to Exit 53 (I-395 North) into Baltimore. (Note: Do not take the Martin Luther King Jr. Blvd. fork of the exit).
- Turn right at Pratt Street (by Baltimore Convention Center).
- Stay on Pratt for 1.4 miles to Broadway; turn left on Broadway.
- Turn left from Broadway onto Orleans Street. Go one block to N. Caroline Street and turn right.
- Follow the signs to patient parking.
- The entrance to the garage is on McElderry Street on the right.
- After parking your car, follow signs to the hospital from the Outpatient Center.
From Philadelphia, New York and Northeastern Baltimore Suburbs
- Take I-95 South toward Baltimore to Exit 57 (Boston Street and O’Donnell Street).
- Proceed on Boston Street approximately two miles and turn left onto Fleet Street.
- Follow Fleet Street to Broadway; turn right on Broadway.
- Turn left from Broadway onto Orleans Street.
- Go one block to N. Caroline Street and turn right.
- Follow the signs to patient parking.
- The entrance to the garage is on McElderry Street on the right.
- After parking your car, follow signs to the hospital from the Outpatient Center.
From York, Central Pennsylvania and Northern Baltimore Suburbs
- Take I-83 South (Harrisburg Expressway) into Baltimore (Note: I-83 becomes the Jones Falls Expressway as you approach Baltimore).
- Exit at Fayette Street and turn left.
- Follow Fayette toward the medical campus.
- Follow Fayette Street to Broadway and turn left.
- Turn left from Broadway onto Orleans Street.
- Go one block to N. Caroline Street and turn right.
- Follow the signs to patient parking.
- The entrance to the garage is on McElderry Street on the right.
- After parking your car, follow signs to the hospital from the Outpatient Center.
From Annapolis and Maryland’s Eastern Shore
- From Route 50, take I-97 toward Baltimore and follow I-97 to the Baltimore Beltway (I-695) toward Towson.
- Take the Beltway to the Baltimore-Washington Parkway (I-295) North.
- Follow I-295 into Baltimore (it becomes Russell Street). Turn right on Pratt Street.
- Stay on Pratt from 1.4 mile to Broadway; turn left on Broadway.
- Turn left from Broadway onto Orleans Street.
- Go one block to N. Caroline Street and turn right.
- Follow the signs to patient parking.
- The entrance to the garage is on McElderry Street on the right.
- After parking your car, follow signs to the hospital from the Outpatient Center.
From Frederick and Western Maryland
- Take I-70 East to the Baltimore Beltway (I-695)
- Take I-695 towards Glen Burnie to I-95 North.
- Take I-95 North to Exit 53 (I-395 north) into Baltimore.
- Turn right at Pratt Street (by Baltimore Convention Center).
- Stay on Pratt for 1.4 miles; turn left on Broadway.
- Turn left from Broadway onto Orleans Street.
- Go one block to N. Caroline Street and turn right.
- Follow the signs to patient parking.
- The entrance to the garage is on McElderry Street on the right.
- After parking your car, follow signs to the hospital from the Outpatient Center.
Johns Hopkins Bayview Medical Center
Johns Hopkins Bayview Medical Center
4940 Eastern Avenue, Baltimore, Maryland 21224
One phone call to 410-550-5748 provides patients or visitors with directions from the major interstates, and landmarks throughout the city.
From points South (including BWI Airport):
- Take I-295 north to the Harbor Tunnel Thruway (I-895). After exiting the tunnel, take exit 12, Lombard Street. At the first stop light, proceed straight onto Bayview Boulevard.
or - Take I-95 through the Fort McHenry Tunnel to exit 59 (Eastern Avenue). Turn left onto Eastern Avenue and proceed approximately one mile to Bayview Boulevard on the right.
From points North and East:
- Take I-95 south to exit 59 (Eastern Avenue). Turn right onto Eastern Avenue (west) and proceed approximately one mile to Bayview Boulevard on the right.
or - Take I-895 south to exit 12, Lombard Street. At the first stop light, turn right onto Bayview Boulevard.
Johns Hopkins at Greenspring Station
Johns Hopkins at Green Spring Station
10755 Falls Road, Lutherville, MD 21093
410-583-2888
Free parking is plentiful. For those using public transportation, the MTA’s M10 bus stops on the campus of Green Spring Station.
From the North:
- Take I-83 south to I-695.
- Go west toward Baltimore (far right lane) to exit 23B, Falls Road.
- Continue north on Falls Road to Green Spring Station, which begins at the corner of Falls Road and Joppa Road.
- Proceed to the second traffic light, and turn right onto Station Drive.
- Continue to the four-way stop and Pavilions I and II are directly in front of you.
From the South:
- Take I-83 north.
- Bear left, past the exits to the Beltway, until it becomes Falls Road (Rt.25).
- Proceed 1/2 mile to Green Spring Station, which begins at the corner of Falls Road and Joppa Road.
- Proceed to the second traffic light, and turn right onto Station Drive.
- Continue to the four-way stop and Pavilions I and II are directly in front of you.
About Johns Hopkins Medicine
A Tradition of Excellence
When the Johns Hopkins Hospital and The Johns Hopkins University School of Medicine were established more than a century ago, the founding physicians had a mission: to lead the world in treating disease.
That dream meant bringing together the best minds and the most intrepid researchers for understanding the mechanisms of illness. It meant blazing new trails to remarkable new therapies.
Today, the name Johns Hopkins is synonymous with just that. Our physicians and scientists have perfected procedures once considered impossible, engineered new approaches to cancer and brought about advances in telemedicine and robotic surgery.
Every year since 1991, U.S. News & World Report has ranked The Johns Hopkins Hospital among the very best in the United States.
What We Do Best
Johns Hopkins Medicine carries behind it a wealth of clinical and research knowledge, the fruit of three interwoven pursuits:
We heal. Johns Hopkins excels in the treatment of people with the most complex and puzzling conditions. In the clinic, in the classroom and in the laboratory, our focus is always on the patients.
We discover. Hopkins regularly draws upon the talents of its world-renowned researchers. When discoveries are made, our physicians, scientists and nurses move rapidly to apply their knowledge to care at the patient’s bedside.
We teach. Health care professionals from around the world seek us out for consultation and training on everything from new techniques in transplantation to best practices in patient safety.
Learn More
Download Your Pocket Guide to Johns Hopkins Medicine:
Hopkins Pocket Guide PDF
Home
There’s no question: Johns Hopkins excels in medical innovations, treatment and research. It’s consistently ranked among the best hospitals in the nation. But the large and complex system, located in Baltimore, Maryland, can be challenging to navigate from another state.
That’s why we’re here. Johns Hopkins USA’s medical concierges are specially trained to guide out-of-state guests through the care they need in Baltimore.
Just a phone call away, we can schedule medical appointments efficiently and with the most appropriate specialists, recommend travel and lodging options and prepare you for your visit.
To learn more, call 410-735-HUSA (4837).
Site Map
Contact Us
Out-of-State Residents
If you live outside of Maryland and would like to make an appointment with a Hopkins medical expert, please call:
410-735-HUSA (4872)
Mailing Address
Johns Hopkins USA
5801 Smith Avenue
McAuley Hall, Suite 305
Baltimore, MD 21209
Fax: 410-735-6680
Email: jhusa@jhmi.edu
Florida Residents
If you live in South Florida and would like to make an appointment with a Hopkins medical expert, please call:
561-659-1155
877-659-1155 (toll free)
Mailing Address
M.L. Farrell, Director
Johns Hopkins USA, South Florida
139 North County Road
Suite 18A
Palm Beach, FL
Fax: 561-659-1181
Email: mlfarrell@jhmi.edu
Testimonials
Julie, Medical Concierge
“Julie, I want to start out by saying how nice, friendly and helpful you have been! I’m sure you deal with hundreds of cases each week, but you took the time to make me (the patient) feel like they are a person and matter!”
—Allison, Virginia
Laurie, Sr. Medical Concierge
“Laurie, in my opinion, remains your best representative of what your hospital wants to portray to the public: professionalism, empathy, concern and caring for each and every individual that she meets on a daily basis.”
—Dona, Virginia
Robin, Medical Concierge
“Robin coordinated scheduling with the doctor’s office, helped me with the material needed from my referring physician, advised on insurance matters and even told me what subway stop to use.”
—Michele, Massachusetts
Jean Marie, Medical Concierge Manager
“Jean Marie made my request for scheduling an appointment a pleasure. She is extraordinarily compassionate and thoughtful. She made what is usually a nightmare easy and quick.”
—Clare, Alabama
Corinne, Medical Concierge
“Thank you Corinne for all your help. You were so kind and wonderful—how special of you to guide me downtown.”
—Anne, Connecticut
Directions and Maps
Directions and Maps
The Johns Hopkins medical campus is a four-block complex of clinical, research and educational facilities located in East Baltimore. Below are directions to specific facilities and a downloadable version of the Johns Hopkins Medical Campus Visitors Guide.
Directions
The Johns Hopkins Hospital and Outpatient Center
Johns Hopkins Bayview Medical Center
Johns Hopkins at Greenspring Station
Visitors Guide
Download a PDF of the Johns Hopkins Medical Campus Visitors Guide:
JHH Campus Guide PDF
Travel Services
Accommodations
We maintain a list of hotels and discounted rates for Johns Hopkins patients. Please contact our Travel Center for recommendations of short and long-term lodging options by calling 1-410-614-1911. If you prefer, you can make reservations directly with the hotel of your choice:
Accommodations List PDF
Accommodations List Word Document
Events and Attractions
Our staff can recommend restaurants, museums, shopping and other events and attractions in and around Baltimore. Visit Baltimore’s visitor site, www.baltimore.org, for more information.
Travel Services
Once your appointment at Johns Hopkins has been confirmed, we can assist you with travel and arrangements related to your visit and let you know about discounts available to Johns Hopkins patients. We can also recommend local sightseeing and dining options.
Your Trip to Baltimore
The Johns Hopkins Hospital is located in Baltimore, Maryland and is served by three airports. Baltimore’s famous Inner Harbor waterfront district is within walking distance of major hotels and fine restaurants and is only a five-minute drive from the Johns Hopkins medical campus. Baltimore is approximately 45 minutes from the landmarks and museums of Washington, D.C.
AIRPORTS
Baltimore-Washington International (BWI)
Located 20 minutes south of downtown Baltimore, BWI is the closest airport to Johns Hopkins.
Dulles International Airport
Dulles International Airport is 1.5 hours south of downtown Baltimore.
Reagan Washington National Airport
Reagan National is located in Arlington County, Va., about an hour south of downtown Baltimore.
GROUND TRANSPORTATION
Our staff can help you arrange private transportation between the airport and your hotel, and to the Johns Hopkins medical campus for appointments.
Airport Shuttle
SuperShuttle is an economic way to travel from the airport to your hotel.
Taxi
- Sun Cab
410-235-0300 - Yellow Cab
410-752-1096
Car Rental
Enterprise Rent-A-Car can deliver your car to your hotel. Reservations can be made at 1-800-RENT-A-CAR.
Limousine Service
- First Choice
410-356-3499 - Metropolitan Transportation Service
410-342-6633
Hotel Shuttle Service
Some downtown hotels offer free daily shuttle service to and from the Johns Hopkins medical campus. Your hotel concierge can assist you.
Subway
Baltimore’s Metro Subway stops along Baltimore Street, a few blocks north of the Inner Harbor, and its eastern terminus leads directly into the Johns Hopkins Outpatient Center.
Train
Train service to Washington, Philadelphia, New York and other East Coast cities departs from Baltimore’s Penn Station at Charles Street, north of Mt. Royal Avenue, 10 minutes by taxi from downtown hotels. Call 1-800-USA-RAIL (1-800-872-7245) or visit www.amtrak.com for schedule and fare information.
Specialty Services
Specialty Services
Our medical concierges can help you arrange any the following specialty services:
Johns Hopkins Executive Health
- Johns Hopkins offers a comprehensive medical assessment characterized by an exceptional level of personal attention and Hopkins-quality medical care.
- The assessment is designed to deliver personalized preventive strategies to maintain and improve your health. Tailored to meet the needs of busy executives and their families, this evaluation is scheduled for a single day, with a possible second day if additional tests are required.
- Click here for more information.
The Marburg Pavilion
The Marburg Pavilion offers secluded private rooms equipped to deliver advanced medical care, but with touches more reminiscent of a five-star hotel. Rooms and suites feature fine wood furnishings, private baths, TV with DVD, premium cable channels, computer hook-ups and fax machines. Dining and overnight sleeping accommodations for family members are also available.
Services include a dedicated concierge to assist with non-medical needs and a private chef who specializes in preparing gourmet meals and, on request, personalized and culturally sensitive menus.
International Travel Clinic
Johns Hopkins can provide recommended inoculations and travel advisories for any country in the world. The hospital is renowned for its specialists in tropical medicine and the treatment of infectious diseases.
Medical Services
Medical Services
Three acute care hospitals fall under the Johns Hopkins Medicine umbrella. The 1,000-bed Johns Hopkins Hospital is the flagship, founded in 1889. Nearly 2,000 full-time attending physicians and 1,100 residents work within a campus of 20 interconnected buildings.
Those buildings are home to several world-renowned centers of excellence including the Brady Urological Institute, the Wilmer Eye Institute, the Sidney Kimmel Comprehensive Cancer Center, the Comprehensive Transplant Center and other multidisciplinary centers in otolaryngology-head and neck cancer, women’s health, orthopedics, pediatrics and cosmetic surgery, among others. All are consistently ranked among the very best in the country.
Appointments
Scheduling Your Appointment
Our specially trained medical concierges are here to help you:
- Identify the appropriate specialist(s)
- Coordinate multiple appointments
- Learn about treatments and services available at Johns Hopkins
- Make recommendations related to your trip to BaltimoreWe’re available from 9 a.m. to 5 p.m. (EST) Monday through Friday. If you leave us a message outside of those hours, we’ll return your call on the very next business day.
What to Expect
- Total care begins as soon as you make the call. Our staff assistant will ask you some basic information and assign a dedicated medical concierge to help you.
- Your medical concierge will call you directly the same day to gather more detailed information, and to send you any information that you might need. He or she may also request that you send some necessary documents, such as medical records.
- From there, your medical concierge will contact the relevant Johns Hopkins specialists and send your information to them for review.
- After the physician(s) determine the best course of action, your medical concierge will schedule your appointments in the most efficient way possible and confirm them with you.
- At that time, the medical concierge will also make recommendations for your travel needs—including transportation, hotels and local dining and entertainment options for you and any accompanying family members.
We’re here to make your experience as smooth and seamless as possible.
For Florida Residents
Florida Residents
If you live in South Florida and would like to make an appointment with a Hopkins medical expert, please call:
561-659-1155
877-659-1155 (toll free)
Mailing Address
M.L. Farrell, Director
Johns Hopkins USA, South Florida
139 North County Road
Suite 18A
Palm Beach, FL
Fax: 561-659-1181
Email: mlfarrell@jhmi.edu
Directions and Maps
Directions and Maps
The Johns Hopkins medical campus is a four-block complex of clinical, research and educational facilities located in East Baltimore. Below are directions to specific facilities and a downloadable version of the Johns Hopkins Medical Campus Visitors Guide.
Directions
The Johns Hopkins Hospital and Outpatient Center
Johns Hopkins Bayview Medical Center
Johns Hopkins at Greenspring Station
Visitors Guide
Download a PDF of the Johns Hopkins Medical Campus Visitors Guide:
JHH Campus Guide PDF
Travel Services
Accommodations
We maintain a list of hotels and discounted rates for Johns Hopkins patients. Please contact our Travel Center for recommendations of short and long-term lodging options by calling 1-410-614-1911. If you prefer, you can make reservations directly with the hotel of your choice:
Accommodations List PDF
Accommodations List Word Document
Events and Attractions
Our staff can recommend restaurants, museums, shopping and other events and attractions in and around Baltimore. Visit Baltimore’s visitor site, www.baltimore.org, for more information.
Travel Services
Once your appointment at Johns Hopkins has been confirmed, we can assist you with travel and arrangements related to your visit and let you know about discounts available to Johns Hopkins patients. We can also recommend local sightseeing and dining options.
Your Trip to Baltimore
The Johns Hopkins Hospital is located in Baltimore, Maryland and is served by three airports. Baltimore’s famous Inner Harbor waterfront district is within walking distance of major hotels and fine restaurants and is only a five-minute drive from the Johns Hopkins medical campus. Baltimore is approximately 45 minutes from the landmarks and museums of Washington, D.C.
AIRPORTS
Baltimore-Washington International (BWI)
Located 20 minutes south of downtown Baltimore, BWI is the closest airport to Johns Hopkins.
Dulles International Airport
Dulles International Airport is 1.5 hours south of downtown Baltimore.
Reagan Washington National Airport
Reagan National is located in Arlington County, Va., about an hour south of downtown Baltimore.
GROUND TRANSPORTATION
Our staff can help you arrange private transportation between the airport and your hotel, and to the Johns Hopkins medical campus for appointments.
Airport Shuttle
SuperShuttle is an economic way to travel from the airport to your hotel.
Taxi
- Sun Cab
410-235-0300 - Yellow Cab
410-752-1096
Car Rental
Enterprise Rent-A-Car can deliver your car to your hotel. Reservations can be made at 1-800-RENT-A-CAR.
Limousine Service
- First Choice
410-356-3499 - Metropolitan Transportation Service
410-342-6633
Hotel Shuttle Service
Some downtown hotels offer free daily shuttle service to and from the Johns Hopkins medical campus. Your hotel concierge can assist you.
Subway
Baltimore’s Metro Subway stops along Baltimore Street, a few blocks north of the Inner Harbor, and its eastern terminus leads directly into the Johns Hopkins Outpatient Center.
Train
Train service to Washington, Philadelphia, New York and other East Coast cities departs from Baltimore’s Penn Station at Charles Street, north of Mt. Royal Avenue, 10 minutes by taxi from downtown hotels. Call 1-800-USA-RAIL (1-800-872-7245) or visit www.amtrak.com for schedule and fare information.
Specialty Services
Specialty Services
Our medical concierges can help you arrange any the following specialty services:
Johns Hopkins Executive Health
- Johns Hopkins offers a comprehensive medical assessment characterized by an exceptional level of personal attention and Hopkins-quality medical care.
- The assessment is designed to deliver personalized preventive strategies to maintain and improve your health. Tailored to meet the needs of busy executives and their families, this evaluation is scheduled for a single day, with a possible second day if additional tests are required.
- Click here for more information.
The Marburg Pavilion
The Marburg Pavilion offers secluded private rooms equipped to deliver advanced medical care, but with touches more reminiscent of a five-star hotel. Rooms and suites feature fine wood furnishings, private baths, TV with DVD, premium cable channels, computer hook-ups and fax machines. Dining and overnight sleeping accommodations for family members are also available.
Services include a dedicated concierge to assist with non-medical needs and a private chef who specializes in preparing gourmet meals and, on request, personalized and culturally sensitive menus.
International Travel Clinic
Johns Hopkins can provide recommended inoculations and travel advisories for any country in the world. The hospital is renowned for its specialists in tropical medicine and the treatment of infectious diseases.
Medical Services
Medical Services
Three acute care hospitals fall under the Johns Hopkins Medicine umbrella. The 1,000-bed Johns Hopkins Hospital is the flagship, founded in 1889. Nearly 2,000 full-time attending physicians and 1,100 residents work within a campus of 20 interconnected buildings.
Those buildings are home to several world-renowned centers of excellence including the Brady Urological Institute, the Wilmer Eye Institute, the Sidney Kimmel Comprehensive Cancer Center, the Comprehensive Transplant Center and other multidisciplinary centers in otolaryngology-head and neck cancer, women’s health, orthopedics, pediatrics and cosmetic surgery, among others. All are consistently ranked among the very best in the country.
Appointments
Scheduling Your Appointment
Our specially trained medical concierges are here to help you:
- Identify the appropriate specialist(s)
- Coordinate multiple appointments
- Learn about treatments and services available at Johns Hopkins
- Make recommendations related to your trip to Baltimore
We’re available from 9 a.m. to 5 p.m. (EST) Monday through Friday. If you leave us a message outside of those hours, we’ll return your call on the very next business day.
What to Expect
- Total care begins as soon as you make the call. Our staff assistant will ask you some basic information and assign a dedicated medical concierge to help you.
- Your medical concierge will call you directly the same day to gather more detailed information, and to send you any information that you might need. He or she may also request that you send some necessary documents, such as medical records.
- From there, your medical concierge will contact the relevant Johns Hopkins specialists and send your information to them for review.
- After the physician(s) determine the best course of action, your medical concierge will schedule your appointments in the most efficient way possible and confirm them with you.
- At that time, the medical concierge will also make recommendations for your travel needs—including transportation, hotels and local dining and entertainment options for you and any accompanying family members.
We’re here to make your experience as smooth and seamless as possible.
For Out-of-State Residents
Out-of-State Residents
If you live outside of Maryland and would like to make an appointment with a Hopkins medical expert, please call:
410-735-HUSA (4872)
Mailing Address
Johns Hopkins USA
5801 Smith Avenue
McAuley Hall, Suite 305
Baltimore, MD 21209
Fax: 410-735-6680
Email: jhusa@jhmi.edu